PROCESSING TIME:
Non-personalized items
Between 2 - 5 business days (*) as processing time for non-personalized items.
On holiday, busy periods and during weeks where events are scheduled, we might need an additional 2-4 business days to the indicated processing time.
Personalized items
Processing times for personalized items could variate depending on the needs.
We estimate between 5 - 10 business days (*) as processing time from the moment all the details have been agreed and considering our work volume at that moment.
On holiday, busy periods and during weeks where events are scheduled, we might need an additional 2-4 business days to the indicated processing time.
*Business days: Monday-Friday, 09:00-18.00 CET local time, excluding weekends, public holidays and vacational periods.
** Estimation: We try our best to deliver in the fastest period of time, however we cannot guarantee that the estimated processing time will be always met since our products are handmade and there could be factors that could lead on delays out of our control.
Please ensure your contact details are correct and that your phone is included before placing your order in case we need to contact you related to your order design and delivery.
RIGHT TO REJECT AN ORDER:
The little things has the right to cancel any confirmed order or to not accept an order for the following reasons:
1. In case of a technical error and/or a misspelling of the prices or other data of
the products on the website/application upon processing of the order.
2. Lack of availability.
3. When the security systems indicate that the order could be fraudulent in nature.
4. When there is reason to believe that the client is under legal age.
5. When the little things was unsuccessful contacting the customer using the details in the order provided by the customer.
6. If there is evidence of hacking, a virus or any other technical attack that falls outside of the little things' control.