PROCESSING TIME:
Non-personalized items
I am a small handmade business and I prepare all my orders one by one, with tons of love and care and that is why I kindly ask you to allow me :
between 2 - 5 business days (*) as processing time for non-personalized items.
On holiday, busy periods and during weeks where I have scheduled an Event, I might need an additional 2-4 business days to the indicated processing time.
Personalized items
Processing times for personalized items could variate depending on the needs.
We estimate between 5 - 10 business days (*) as processing time from the moment all the details have been agreed and considering our work volume at that moment.
If you are ordering a little box for an special event, I highly recommend you to place your order at least one month previous to the event.
On holiday, busy periods and during weeks where I have scheduled an Event, I might need an additional 2-4 business days to the indicated processing time.
*Business days: Monday-Friday, 09:00-18.00 CET local time, excluding weekends, public holidays and vacational periods.
** Estimation: I try my best to deliver my items in the fastest period of time, however I cannot guarantee that the estimated processing time will be always met since my products are handmade and there could be factors that could lead on delays out of my control.
Please ensure your contact details are correct and that your phone is included before placing your order in case I need to contact you related to your order design and delivery.
RIGHT TO REJECT AN ORDER
The little things has the right to cancel any confirmed order or to not accept an order for the following reasons:
1. In case of a technical error and/or a misspelling of the prices or other data of
the products on the website/application upon processing of the order.
2. Lack of availability.
3. When the security systems indicate that the order could be fraudulent in nature.
4. When there is reason to believe that the client is under legal age.
5. When the little things was unsuccessful contacting the customer using the details in the order provided by the customer.
6. If there is evidence of hacking, a virus or any other technical attack that falls outside of the little things' control.