FAQ

I use a wide range of components for my jewelry but sterling silver plated Zamak is clearly predominant within my jewelry product offering. Zamak is an alloy of four metals: zinc, aluminum, magnesium and sometimes copper, which are dipped in silver creating a 5 to 8 microns of sterling silver coating, resulting into a hard and very resistant material with the ability to be chromated to grant different finishes ( silver, gold, bronze, cooper...). ​ Zamak is hypoallergenic and allows finishing with precise and special details, which makes it ideal for the manufacture of jewelry findings. ​ Its combination with leathers, resins or cords is spectacular, therefore becoming the absolute star during my jewelry making process, both in the women's and men's collections. Jewelry products made with Zamak have a high social acceptance because they are very durable, more economical and last but not least... Zamak is recyclable...becoming the key factor during my main components & findings decision making process.

At the heart of every piece of jewelry there is a commitment to quality and sustainability. From the beads to the clasps, every element is chosen for its durability, aesthetic appeal, and eco-conscious sourcing.​​And because the little things matter, this extends to the packaging , prioritizing eco-friendly materials that reduce waste and support a greener future.

All my jewelry is designed and handmade by me in my atelier using a combination of handmade and ethically-produced outsourced materials. What does it mean? All my designs are handmade which means that your piece will be unique and therefore you might also keep in mind that although all my pieces pursue the same high levels of quality, handmade jewelry pieces, unlike more industrial ones, they may differ slightly from one to another.

1. Choose the products you want to purchase and add them to your shopping cart ( Add to Cart button ). Remember to enter the quantity in the box above. You can view products by product category or collection. 2. Once your cart is ready and you're ready to checkout, go to Cart (top right) or View Cart on the product page. 3. On the Shopping Cart page, you can add or remove items. You can also add a note to your order. 4. Select the option Finalize order . 5. Complete the customer and shipping information forms. This is the time to enter your discount code/gift card.

We offer tailored services where we can design together an exclusive piece of handmade jewelry with limited or no copies | replications of it. It can be a theme-charm, a pendant, a color scheme you could be looking for or a combination of materials that you could have seen among my offer. ​​​​ You will also find " a la carta products " among my product offering range, where a pre-designed product can be customized within a range of components, colors, materials...This service has no extra cost.

Gift cards expire after 12 months. You can use your gift card online. The gift card is linked to a customer via email. If you can't find the card, you can request a resend. To do this, we'll need the purchaser's full email address. To make a gift card payment online: you must enter the code that appears when you open the gift card (see "Open Gift Card") in the final step of the checkout process. If you don't use the full balance, the remaining amount remains on the gift card and expires after 12 months.

In order for the bracelet to fit your hand as best as possible, you need to choose the right size. Therefore, measure the circumference of your wrist exactly in the place where you will wear your future bracelet. Measure TIGHT and do not add any margin, it is added by default during production. The ideal tool is an ordinary tape measure. For the selected product, then choose the circumference of your wrist from the menu. Measuring with a tape measure TIGHTLY wrap the tape measure around your wrist so that the beginning of the tape measure overlaps with the specific reading along the tape measure. Read the measured value from the meter and then select it in the roller on the product detail. Please do not add any reserve, I will take care of that during the process. Measuring with a string Wrap the string TIGHTLY around your wrist. Holding it with the fingers of the other hand, mark its length, needed to tightly wrap around the wrist. Then measure the length of the TENSION string needed to wrap around the wrist by placing it against the ruler. Select the measured value from the list of options on the product detail. Please do not add any reserve, I will take care of that during the process.

Please note handmade Jewelry is more fragile than industrial made or mass produced items, hence it need to be treated with love and care like any other thing you care about! Some tips to help you to extend the life of your jewelry: Limit contact with water, rain, chemical and cosmetic products. Some components may change properties and appearance with normal use. Protect from excessive sunlight. Contact with hard objects, or falling on a hard surface can irreparably damage the bracelet. Bracelets are best stored in a soft , resealable container - jewelry box, or a cloth bag works great. Sterling Silver Zamak components can be cleaned with a soft damp avoiding chemical cleaners. For gold-plated components avoid water. Never wash the fabric or other parts of the jewelry. Keep your Jewelry out of the reach of children to prevent the risk of inhalation or other hazards.

You will receive an email with all the information once we have shipped your item. You will also be able to access the tracking information via a link. If you have any questions, please contact us.